We can design, launch, and manage loyalty programmes for your retailers to ensure your brand is in front-of- mind for the retailer and the retail staff.
As an example of projects we have designed and delivered before:
- Excellent account management programs
- Regular visits to the retail estate to ensure happy retailers
- The retailers expect visits from the Account Management Team on a regular basis which builds a strong rapport between the retailer and the brand owner.
- Motivating the in-store sales staff
- Rewards points for product knowledge.
- Token gifts as prizes for excellent customer service
- Mystery shopping programs
- Our programmes test our own initiatives or the initiatives of third-parties to ensure the effectiveness of retailer loyalty.
- In-store training for sales staff
- Brand Ambassadors
- Ensure that the retail staff are trained in all the features and advantages of your brand and have been motivated to offer your brand ‘first’.
- Hotline for retailers’ sales staff
- Hot-lines or help-lines can be established to assist retail staff.