Loyalty Programmes for Retailers – Getting your brand offered first

We can design, launch, and manage loyalty programmes for your retailers to ensure your brand is in front-of- mind for the retailer and the retail staff.

As an example of projects we have designed and delivered before:

  • Excellent account management programs
    • Regular visits to the retail estate to ensure happy retailers
    • The retailers expect visits from the Account Management Team on a regular basis which builds a strong rapport between the retailer and the brand owner.
  • Motivating the in-store sales staff
    • Rewards points for product knowledge.
    • Token gifts as prizes for excellent customer service
  • Mystery shopping programs
    • Our programmes test our own initiatives or the initiatives of third-parties to ensure the effectiveness of retailer loyalty.
  • In-store training for sales staff
    • Brand Ambassadors
    • Ensure that the retail staff are trained in all the features and advantages of your brand and have been motivated to offer your brand ‘first’.
  • Hotline for retailers’ sales staff
    • Hot-lines or help-lines can be established to assist retail staff.